Privacy Policy
This Privacy Policy describes how Laila Majnun (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lailamajnun.com or otherwise communicate with us. By using our Services, you agree to the collection and use of your information as outlined in this policy.
Information We Collect Directly From You
We collect information that you provide to us, including contact details such as your name, address, phone number, and email. We also collect order information, including billing and shipping addresses and payment confirmation. If you create an account, we store your username and security details. Additionally, any information you share during customer support interactions is collected to help us serve you better.
Information Collected Automatically
When you visit our Site, we automatically collect certain “Usage Data” through cookies and similar technologies. This includes details about your device, browser, IP address, network connection, and how you interact with our website. This data helps us improve the user experience and optimize our services.
Information From Third Parties
We may receive information about you from service providers who support our operations. This includes platforms like Shopify and our payment processors who handle your billing details to fulfill your orders. We also work with marketing partners who provide us with data to help tailor our advertisements to your interests.
How We Use Your Personal Information
We use your information to fulfill our contract with you, which includes processing payments, arranging shipping, and managing returns. We also use your data for marketing purposes, such as sending promotional emails or showing you relevant ads. Furthermore, your information helps us prevent fraud, comply with legal obligations, and improve our customer support and overall site performance.
Cookies
We use cookies to power our store, remember your preferences, and run analytics. While most browsers accept cookies by default, you can choose to reject them. However, please note that blocking cookies may affect your ability to use certain features of our website and may impact your overall experience.
Disclosure of Personal Information
We may share your information with third-party vendors who perform services on our behalf, such as shipping companies, payment processors, and data analytics providers. We may also disclose information to business partners for marketing purposes or in the event of a business merger or legal requirement. We do not use or disclose sensitive personal information without your explicit consent.
User Generated Content
If you post product reviews or other public content on our Site, please be aware that this information becomes public. We cannot control who accesses this content or how they use it.
Your Rights and Choices
Depending on your location, you may have the right to access, delete, or correct the personal information we hold about you. You can also opt-out of promotional communications at any time by clicking the “unsubscribe” link in our emails. To exercise any of these rights, please contact us directly.
Security and Data Retention
We take security seriously but cannot guarantee absolute protection. We retain your personal information only as long as necessary to provide our services, comply with legal duties, or resolve disputes.
Contact Us
If you have any questions about our privacy practices or this policy, please contact us:
Email: lailamajnunpak@gmail.com
Address: Commercial Market, Rawalpindi, 46000, PK
Phone: +92 315 5253572
